Arundhuti's Portfolio

Selected Work

UX Research Information Design

Navigation Guide for Pediatric Wheelchair Acquisition

The wheelchair acquisition journey is complex and emotionally demanding. Yet families receive little structured guidance on how to navigate this system.

Approaching this as an information designer meant asking:

How might we bring clarity, structure, and support to an experience that currently feels overwhelming?

Problem

Our research revealed that the Director of CX and outcomes at Miller Industrial was spending majority of her time on manual data wrangling instead. The result was a team operating on instinct rather than insight, leaving little capacity for the relationship-building the role was actually designed for.

Solution

We envisioned what a CRM with AI capabilities tailored to Miller's established systemic context could look like. We mapped its features and value across five key stages of the customer lifecycle intertwined with the director's experience journey.

Impact

A smarter, more intentional approach to customer growth by connecting the Director's operational gaps directly to moments in the customer experience. Miller Industrial was able to envision a concrete future doing what they do best: build relationships but at scale.

UX research Service Design Retail experience

Connecting CRM capabilities to real customer outcomes

Miller Industrial is an industrial supply company in Elk Grove Village in Chicago. They have a deeply relationship-driven business model with great hyper-local presence, offering a rare retail-style experience for commercial clients at the heart of a dense corridor of small to mid-sized manufacturers.

Miller's edge has always been personal however the lack of formal infrastructure to support and expand their growth is hindering them from achieving the 'people-first' approach they want to incorporate.

Wayfinding Signage Design Visual Identity

Signage and Wayfinding for the Creative Space at Douglass Park

Creative Space visual identity and bilingual wayfinding signage

Once a busy hub for local art, the creative space at Douglass Park was struggling to recover post-pandemic. Bringing people back meant more than reopening the doors. People had to find it, navigate it, and feel it was meant for them; even if they never saw themselves as artists.

Approaching this as a spatial and visual designer/researcher meant asking:

How might we design wayfinding for a shared art space that makes every parkgoer feel they belong?

UX Research Behavioral Design

Camino: Derisking Exploration for Young Adults with T1D

Camino — behavioral design solution for young adults with T1D

In collaboration with Diabetes en Movimiento, a Latin American health organization, we designed Camino — a behavioral design solution for the ~160,000 young adults with Type 1 Diabetes navigating life transitions in South and Central America.

How might we help young adults with T1D navigate life transitions with the confidence, guidance, and safety to try new things?

Architecture Design

Architecture Portfolio

This is a curated selection of my work as an architect, including presentation boards, conceptual drawings, and graphical representations of design analysis and process.

Take a walk through my architecture years, one page at a time.

I'm a Designer

who started by asking how spaces make people feel.

My undergrad in architecture introduced me to the world of design where I developed a deep fascination with how physical environments shape human emotions. That curiosity evolved into a broader interest in how design choices impact the human experiences.

I strongly believe UX designers must be able to articulate the business case for their decisions and advocate for them, leading me to a dual Master's in Design and Business Administration at IIT Institute of Design in Chicago. With interdisciplinary skills, I learnt to bridge the gap between design choices and business to resolve complex problems involving multiple stakeholders.

I'm a people-first designer, who builds along with people taking their inputs into consideration. This gives me the ability to make the world more accessible and inclusive for everyone using my creativity.

When I’m not designing

I'm probably learning and dancing salsa or bachata.
On a bright, sunny day, you might find me by the lakefront, sketching or out for a run. Otherwise, I'm usually baking, Theo-dough-r is my current obsession(see pictures below).
I also enjoy volunteering at events and organizations across Chicago, because I love being part of diverse communities and meeting new people along the way.